A dispute is declared when there is disagreement after the departure date of the trip booked.
The first thing to do is to remain calm and courteous. Our team is there to provide a mediation service, so it is important to follow the instructions and provide details on what happened as precisely as you can. Any evidence provided can help in the mediation.
We do our utmost to resolve conflicts as quickly as possible, although it can take time. Nonetheless, we can be reached at any time through the contact form.
The first thing to do is to remain calm and courteous. Our team is there to provide a mediation service, so it is important to follow the instructions and provide details on what happened as precisely as you can. Any evidence provided can help in the mediation.
We do our utmost to resolve conflicts as quickly as possible, although it can take time. Nonetheless, we can be reached at any time through the contact form.