How does the booking system work?

Here's how the booking system on monTransport.com works, step by step:

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1️⃣ Sending a bid

There are two ways to send a bid:

• Flash trip — Send your best price, only if you are available at the date and time indicated. If your bid is the best price among all those sent by transport providers, you automatically win the booking.
• Classic trip — Send one or more bids for the trip requests you are interested in. The traveler can then compare the different bids received and book the one that suits them best.

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2️⃣ Booking

The booking varies depending on whether it is a Flash trip or a Classic trip.

Flash trip — The driver with the best price is automatically booked. The Flash Trip is paid for by the Traveler as soon as the trip request is posted, without waiting for the Drivers' bids.

Classic trip — The Traveler selects the Bid that suits them best according to their own criteria and confirms their choice.

Once the booking has been confirmed:

• The Traveler confirms their choice and proceeds to payment via the website
• Payment is received in the monTransport.com dedicated payment account, and you automatically receive an email notification (and a text message if you have entered a mobile phone number)
• You complete the transport service in accordance with the booking details, and receive a booking code from the Traveler as they board your vehicle

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3️⃣ Payment

Once the transport service has been completed, enter the booking code on the relevant booking from your Driver account. This will initiate an automatic transfer of funds to you. Your bank account will be credited with the amount you entered on the bid within 2 to 5 working days.

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