One of your bids has been booked, but you can no longer honor it?
Please cancel it on your Driver account by following the following steps:
Any cancellation of a booking by a Transport provider will result in penalties! You will receive a rating negatively affecting your overall score as well as an automatic review indicating that you have cancelled the booking. Your Driver account may be suspended at any time if you have too many cancellations. On the other hand, travelers are also penalized by cancellation policies if they cancel a booking, as you will receive a compensation.
Please cancel it on your Driver account by following the following steps:
- Click on the My bookings section
- Click on the relevant Trip,
- Click on "Cancel booking", choose the reason for your cancellation and confirm,
- Contact the Traveler to offer your sincere apologies.
Any cancellation of a booking by a Transport provider will result in penalties! You will receive a rating negatively affecting your overall score as well as an automatic review indicating that you have cancelled the booking. Your Driver account may be suspended at any time if you have too many cancellations. On the other hand, travelers are also penalized by cancellation policies if they cancel a booking, as you will receive a compensation.