You can reply to a review up to 15 days after its publication by the traveler, directly on the completed booking from your Driver account. However, it is not mandatory to respond to a review.
Please note!
Your reply will also be publicly visible on your profile, so be moderate and factual in your explanations to present a positive image of your professionalism to travelers and website visitors.
Please note!
Your reply will also be publicly visible on your profile, so be moderate and factual in your explanations to present a positive image of your professionalism to travelers and website visitors.